We have invested in a variety of computer software programmes to ensure accurate diagnosis. In the photo above, Tony is checking to see if the computer has stored any fault codes. This will indicate where the fault may be we strongly stress the word indicates as further investigation may be required to get to the bottom of the problem. This is when all the training we have invested in truly puts our staff above our competitors. The skill is in reading the circuit plan and testing the related components to identify the fault.
We have a three tier process that has been very successful in the past, this allows us to communicate the findings and cost at each stage.
- Process 1 Download the information stored print & clear any fault codes that may be stored. This has a set cost of £20:00 inc Vat.
- Process 2 Investigate any fault codes that may be present. This cost can only be determined & calculated from the findings from Process 1. The cost will be presented to you before the commencement of any work.
- Process 3 The finding of Process 2 will again determine the final repair costs which will be discussed and approved by you before being actioned for repair.